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Read These Terms Before You Open Your Account

These terms set out what you agree to when you create an account on pokclub88 and use any part of the platform — wallet deposits via DANA, OVO, or GoPay included.

DANA, OVO, GoPay wallet rules applyAccount eligibility conditionsJurisdiction-dependent accessAccount suspension policyDispute resolution process
pokclub88 Read These Terms Before You Open Your Account
HOW WE MANAGE THIS

How pokclub88 Handles Account Security and Policy

Every account on pokclub88 goes through wallet verification before a withdrawal is approved. We cross-reference the wallet name on your DANA, OVO, or GoPay account against your registration details — if they don't match, the withdrawal is held until you complete our identity check step. This is how we keep account integrity intact, not a hurdle we put in place arbitrarily.

Data Handling

Your registration data is held only as long as your account is active or as required by applicable law. We do not sell account data to third parties outside the scope of these terms.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember your wallet choice. You can manage cookie settings through your browser at any time without losing account access.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately through live chat and we'll freeze the account while we investigate.

Requesting Changes

To update registered wallet details — switching from OVO to GoPay, for example — submit a change request via email support with your original and new wallet details attached for verification.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If a clause in these terms is unclear or you need to flag a specific account issue — including a wallet transaction dispute involving DANA, OVO, or GoPay — our support team handles policy queries directly. Reach out through the channels below and include your account reference number so we can pull the right records quickly.

Team online

Live Chat

Open the live chat window from your account dashboard. State your query and account ID clearly so our team can locate your record and review the relevant term.

Email Support

Send a detailed message to our support address. Attach any wallet screenshots — DANA, OVO, or GoPay — if your question involves a specific transaction under review.

Account Help Centre

Browse the Help Centre from your account settings page. Sections are grouped by topic — deposits, withdrawals, account access — so you can locate the relevant policy quickly.

Answers to Common Terms and Conditions Questions

These are the questions we get most often about our account terms. If your question isn't covered here, the live chat and email channels in the section above are the fastest way to get a direct answer.

Yes. Any deposit or withdrawal through DANA, OVO, or GoPay falls under these terms alongside your wallet provider's own conditions. Both sets of rules apply at the same time.

We post the updated version here with the effective date shown. If you continue using your account after that date, you accept the revised terms. We do not send individual notifications for every update.

Yes. Accounts linked to fraudulent wallet activity, multiple registrations, or other breaches may be suspended or permanently closed. Any unverified balance is held pending review in those cases.

Email support with your account ID and both the current and new wallet details attached. We verify the change against your registration record before updating anything on your account.

Open a live chat and provide your transaction reference from your DANA, OVO, or GoPay app. Our team checks the deposit log on our side and confirms the status, usually within the same session.

Yes. Access and eligibility depend on local law and are available only where local law permits. Check that your region in Indonesia is an eligible area before opening an account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.