Reference

How pokclub88 Handles Your Personal Information

When you open an account with us and connect your DANA, OVO, or GoPay wallet, you share information we take seriously.

Account data protectedWallet info handled securelyYour rights, clearly statedContact us anytimeIndonesia-region scope

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. You can reach us through live chat on the site, by email through the contact form in your account dashboard, or via our support inbox. We aim to acknowledge privacy-related requests within a reasonable timeframe and will follow up with the steps needed to process your request.

Live Chat Start a chat from your account dashboard. Describe your privacy request clearly and our team will pick it up and confirm next steps with you.

Account Contact Form Log in, head to the Help section, and submit a written request. This creates a reference number so you can track the status of your privacy query.

Support Inbox Send a detailed message through our support email. Include your registered phone number or the wallet — DANA, OVO, or GoPay — linked to your account for faster verification.

Understand What We Collect and Why

pokclub88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, phone number, and the payment method you link, whether that is DANA, OVO, or GoPay. When you make a deposit or withdrawal, transaction identifiers from your e-wallet session are logged to verify

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the movement of funds and prevent unauthorised access to your account. We also collect device data — browser type, operating system, and session timestamps — to keep your login secure and to ensure the platform loads correctly on your mobile. Cookies and similar tools track your
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in-session preferences, such as your last visited game room, so you do not have to reset your view each time you return. We do not sell your personal data to third parties. Data shared with payment processors, including the rails behind DANA, OVO, and GoPay, is
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limited to what those processors need to complete your transaction. Retention periods vary by data type: account identity data is held while your account remains active, while transaction logs are kept for the period required under applicable law in your region. Access and eligibility to our
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services depend on local law and are available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply a layered approach to keeping your account and wallet data safe. SSL encryption covers data in transit; access controls limit which internal systems can read account records; and session tokens expire automatically when you log out or after a period of inactivity. Our cookie policy, adjustable through your browser settings, lets you limit tracking to what is strictly necessary for the site to function.

SSL Encryption in Transit

Every data exchange between your device and our servers — including wallet confirmations for DANA, OVO, and GoPay — is encrypted via SSL to block interception.

Cookie Controls

We use session cookies to remember your lobby state and preference cookies for display settings. You can adjust or clear these through your browser at any time without losing your account.

Account Security Steps

Login attempts trigger OTP verification to your registered mobile number. If you suspect unauthorised access, use the account lock option in Settings or contact support immediately.

Data Retention and Deletion

Active account data is retained while your account is open. When you close your account, we delete or anonymise personal records according to the retention schedule required by applicable law.

Common Questions About Your Privacy on pokclub88

Here are the questions we hear most often about how your data is handled, what rights you hold, and how to act on them. If your question is not covered here, the support paths above are the fastest way to get a direct answer.

We collect your name, phone number, email address, and the payment method you link — such as DANA, OVO, or GoPay. Device and session data is also logged to keep your account secure.

We store only the identifiers needed to verify your transactions. Full wallet credentials are handled by the respective payment processors and are not stored on our servers.

Yes. Submit a data access request through the Help section in your account dashboard or via live chat. We will confirm your identity first, then provide a summary of your stored records.

Contact us through live chat or the account contact form. Clearly describe what needs to be corrected or removed. We will process your request in line with applicable law in your region.

We share data only with the payment processors behind DANA, OVO, and GoPay, and only the minimum needed to complete your transaction. We do not sell your personal data.

Account identity data is held while your account stays active. Transaction logs are kept for the period required by applicable law. Closed accounts have their personal records deleted or anonymised.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPokclub88 Glossary InfoDANA Instant Payout

How pokclub88 Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies, Security and Retention

SSL Encryption in Transit

Cookie Controls

Account Security Steps

Data Retention and Deletion

Common Questions About Your Privacy on pokclub88

01 What personal data does pokclub88 collect when I register?

02 Is my DANA, OVO, or GoPay wallet information stored on the platform?

03 Can I request a copy of all data pokclub88 holds about me?

04 How do I ask pokclub88 to correct or delete my personal information?

05 Does pokclub88 share my data with third parties?

06 How long does pokclub88 keep my account and transaction data?

Privacy Policy

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